Standard Operating Procedure

Better

Duty is to perform better & better

Observe

duty is to observe salesman whether they are attending the customers or not

duty is to take feedback from salesman

training to staff if they do mistakes

duty is to maintain report of every salesman

duty is to take stock requirement from the staff

train nonperformance staff

duty is to understand the mistake done by salesman & teach them

duty is to understand requirements, your product and others store problem